Privacy Policy for Tuitionoldham.co.uk

Last updated: 19/06/2026

Tutoring Oldham (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under UK GDPR, the Data Protection Act 2018 and other applicable UK data protection legislation.

 

1. Who We Are

Tuition Oldham

Website: https://tuitionoldham.co.uk

Email: oldhamnorth@kipmcgrath.co.uk

Phone: 01614 251550

Data Controller: Tuition Oldham (Centre Director: Ann & Ivan Bennett)

 

2. What Personal Data We Collect

We collect personal information in the following ways:

2.1 When you submit a form or contact us

  • Name

  • Email address

  • Phone number

  • Child’s name and year group (if provided)

  • Any message you choose to send

2.2 When you book a consultation or assessment

  • Parent/guardian details

  • Student details

  • Assessment information

  • Booking preferences

2.3 Website usage data

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

  • (Collected anonymously via analytics tools)

 

3. How We Use Your Data

We use your information to:

  • Respond to enquiries

  • Arrange assessments or lessons

  • Provide tutoring services

  • Send important updates about sessions

  • Improve our website and communication

  • Maintain internal records

We do not sell or share your data with third parties for marketing.

 

4. Legal Basis for Processing

We process data under:

  • Contract – to deliver lessons and assessments

  • Legitimate interests – responding to enquiries and improving services

  • Consent – when you sign up for marketing

  • Legal obligation – safeguarding and financial record-keeping

 

5. How Long We Keep Your Data

  • Enquiries: up to 12 months

  • Student and parent records: for the duration of tuition + 6 years (safeguarding and HMRC requirements)

  • Analytics: typically 26 months (Google default)

 

6. How We Store and Protect Your Data

We take data protection seriously. Your data is stored securely using:

  • Encrypted systems

  • Password-protected accounts

  • Secure CRM/booking platforms

  • Access restricted to authorised staff only

 

7. Sharing Your Data

We may share limited information with:

  • Assessment or tutoring staff (for lesson planning)

  • IT/CRM service providers who host our systems

  • Law enforcement or safeguarding bodies, if legally required

We never sell or trade personal data.

 

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data where applicable
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request transfer of your data to another provider (data portability)
  • Lodge a complaint regarding how your information is handled

To exercise any of these rights, please contact us at:

Email: oldhamnorth@kipmcgrath.co.uk

We will normally respond within one calendar month of receiving a valid request and sufficient information to verify your identity.

8A. Data Protection Complaints

If you are concerned about how we have handled your personal information, you have the right to raise a complaint directly with us.

You can contact us using:

Email: oldhamnorth@kipmcgrath.co.uk

Telephone: 0161 425 1550

Post: Tuition Oldham, 566 Middleton Rd, Chadderton, Oldham OL9 0HF

We will acknowledge your complaint and investigate the matter promptly in accordance with our Data Protection Complaints Procedure.

If you remain dissatisfied following our response, you have the right to contact the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

9. Cookies

Our website uses cookies and similar technologies to help the website function correctly, improve performance, analyse visitor behaviour and enhance user experience.

Some cookies are essential for the operation of the website and do not require consent. Where required by law, we will seek your consent before placing non-essential cookies on your device.

Cookies may be used for:

  • Website functionality
  • Security
  • Performance monitoring
  • Analytics and website improvement

You can manage cookie preferences through your browser settings or any cookie consent tool provided on the website.

For further information, please refer to our Cookie Policy.

 

10. Third-Party Services Used

Your data may pass through third-party platforms including:

  • Website hosting provider

  • Email service (e.g., Gmail/Outlook)

  • Booking or CRM system (if used)

  • Google Analytics

These providers are GDPR compliant.

 

11. Contact Us

For privacy questions or data requests:

Email: oldhamnorth@kipmcgrath.co.uk

Phone: 01614 251550